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MedicAlert Connect Protect service will help Niagara Regional Police officers reunite lost, wandering, and vulnerable individuals with their families

Niagara Falls, Ontario, April 24, 2018 – The Niagara Regional Police Service (NRPS) and MedicAlert Foundation Canada have launched a new service to ensure vulnerable persons in our community (people living with autism, Alzheimer’s, Dementia, Fetal Alcohol Syndrome Disorders, or a cognitive brain injury), receive immediate and focused attention in an emergency.


MedicAlert Connect Protect gives police officers 24-hour access to a registered subscriber’s photo, identity, past wandering history, and other vital emergency information through their MedicAlert medical IDs. This information will help officers search more efficiently; increasing the chances that anyone in crisis or those who go missing are reunited with their loved ones sooner. Officers called to an emergency involving a MedicAlert subscriber will also have access to vital information which may be necessary to save a life.

“We are proud to support the MedicAlert Connect Protect initiative,” says NRPS Chief Bryan MacCulloch. “Expanding our vulnerable person's registry through this partnership will increase the safety of people living with Alzheimer’s, dementia, a cognitive brain injury, or autism, and return them to their families as quickly as possible or help de-escalate situations.”

“It’s critical that we’re able to find and recognize wandering or unidentified people as quickly and efficiently as possible, both to protect our subscribers and also to save police resources,” explains Robert Ridge, President and CEO of MedicAlert. “In an emergency situation, Niagara Regional Police will have access to vital information that will save valuable time and unnecessary worry from family members and caregivers.”

Thanks to the Niagara Regional Police Service and MedicAlert Foundation Canada, the first 100 new MedicAlert subscribers at these two locations will get their first year service plan and a MedicAlert ID at no cost.

Public Information Session:
Tuesday April 24th, 2018
10:00am – 11:30am
Community Room
NRPS Headquarters
5700 Valley Way, Niagara Falls

Public Launch and Registration:
Tuesday, April 24th, 2018
12:00pm – 5:00pm

Additional Registration available:
Wednesday, April 25th 
10:00 – 5:00pm

For more information on the MedicAlert Connect Protect service, visit medicalert.ca/connectprotect.

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961.

MedicAlert® is backed by robust electronic health records maintained by medically trained professionals, a state-of-the-art secure database, and a 24/7 Emergency Hotline that answers calls from emergency responder personnel in 140 languages within an average of 5 seconds, all linked to customized identification products for Canadians with medical conditions and special needs. Universally recognized and respected, MedicAlert speaks for you, when you can’tTM.

Learn more about MedicAlert, how it works, and how you or a loved one can sign up to a service plan by visiting medicalert.ca or calling 1-866-696-0273.

MedicAlert Foundation Canada:
Jonathan Lithwick
Manager, Partnership Marketing and Product Management
MedicAlert Foundation Canada
416-696-0142 ext. 1139
jlithwick@medicalert.ca

Niagara Regional Police Service:
Constable Phil Gavin
Niagara Regional Police
(905) 688-4111 ext 5010
phil.gavin@niagarapolice.ca