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About MedicAlert

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MedicAlert didn’t start in a boardroom.

In 1953, a teenage girl named Linda Collins cut her finger badly. The hospital gave her a tetanus shot, but Linda had an allergic reaction and went into anaphylactic shock. She almost died. Her terrified parents, Dr. and Mrs. Marion Collins, began attaching a note about her antitoxin allergy to her coat whenever she had to leave home.

Eventually, they had a silver ID bracelet custom-made for Linda with her medical needs engraved. As more people began discovering how rapid access to medical information could save lives, the Collins family project eventually grew into a charity; and their living room headquarters became a worldwide network.

our-history

MedicAlert Foundation Canada has protected over 1 million Canadians since 1961. It’s the only medical ID bracelet that supports Canadians with 24/7 notification of loved ones, and a special hotline for paramedics, police, and emergency responders to get access to a subscribers detailed medical profile.

Help us save lives.

Board of Directors

Doug Craig

Doug Craig

Chair

Doug Craig is the founding Executive Director of the Edmonton Southside Primary Care Network, a not-for-profit aimed at enhancing the delivery of primary care.
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Doug Craig is the founding Executive Director of the Edmonton Southside Primary Care Network, a not-for-profit aimed at enhancing the delivery of primary care. Doug held progressively senior roles in two early-stage health biotechnology companies prior to the PCN. He is a graduate of the University of Alberta and NAIT and holds the ICD.D designation from the Institute of Corporate Directors
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Dr. Blair Bigham

Dr. Blair Bigham

Vice Chair

Blair Bigham is a paramedic, physician and scientist in Ontario and a resident physician at McMaster University.
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Blair Bigham is a paramedic, physician and scientist in Ontario. Blair completed his Masters of Science at the University of Toronto while working as a paramedic on land ambulances and helicopters in southern Ontario.  He is now a resident physician at McMaster University.  His research focuses on patient safety and knowledge translation in emergency medical services.  When not studying, conducting research or responding to 911 calls, Blair enjoys canoeing and hiking.  An avid traveler, he is always looking for his next international adventure.
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Dr. Catherine Boivie

Dr. Catherine Boivie

Board Member

Dr. Catherine Aczel Boivie is a widely respected executive with over 20 years of experience in the leadership of advancing the value of information technology as a business and education enabler.
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Dr. Catherine Aczel Boivie is a widely respected executive with over 20 years of experience in the leadership of advancing the value of information technology as a business and education enabler.  Catherine is the Executive in Residence at the Beedie School of Business at Simon Fraser University. Prior executive roles include: Senior Vice President of Information Technology and Facility Management for Vancity Credit Union; Senior Vice President of Information Technology at Pacific Blue Cross and Canadian Automobile Association of B.C. She holds a BMath degree from University of Waterloo, MEd and PhD from University of Toronto. Catherine is also an experienced board member having served on several boards, including those of Insurance Corporation of B.C. (ICBC), Certified General Accountants Association of Canada, the Burnaby Board of Trade and the Artsclub theatre. 
 
Dr. Boivie has been publicly recognized for her contributions, including the University of Waterloo Mathematics Alumni Achievement Medal and was named one of Canada's top 100 most powerful women by the Women's Executive Network in the "Trailblazers and Trendsetters" category and has received the Queen Elizabeth Diamond Jubilee medal for being a "catalyst for technology transformation".
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Lisa Chillingworth Watson

Lisa Chillingworth Watson

Board Member

Lisa is a business transformation specialist with 25+ years of extensive strategic planning, workplace strategy, project planning and implementation expertise both nationally and internationally.
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Lisa is a business transformation specialist with 25+ years of extensive strategic planning, workplace strategy, project planning and implementation expertise both nationally and internationally. Lisa has both led a national consulting practice and held a number of executive roles including Chief Business Transformation Officer with the Canadian Medical Association. Today, she is co-founder of Agile Work Evolutions Inc. (AWE), a services-enabled software (SeS) firm specializing in the design, build and implementation of workplace strategies.
 
Among her credentials, Lisa holds an international Ph.D. in Management & Business Administration and a Masters degree in Project Management from the University of Québec. She is also a certified Project Management Professional, LEED accredited professional and Prosci® change management practitioner - and recipient of the 2012 Governor General Gold Medal, awarded for academic excellence, from His Excellency The Right Honourable David Johnston. As a strong communicator, strategic thinker and innovator, Lisa is accomplished at unlocking the hidden value in traditional and emergent organizations.
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Danny Lew

Danny Lew

Board Member

Danny Lew is Legal Counsel at Electronic Arts, with expertise in employment law, human rights, privacy, general commercial law and compliance.
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Danny Lew is Legal Counsel at Electronic Arts, with expertise in employment law, human rights, privacy, general commercial law and compliance. He is a member of the Barreau du Québec and the Law Society of Ontario, with a B.Sc. in Microbiology and Immunology from McGill University, and a LL.L (Civil Law) and a LL.B (Common Law) from the University of Ottawa.

Danny is also the Chair of the board of Montréal Danse, a not-for-profit contemporary dance company based in Montreal.
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Alex MacBeath

Alex MacBeath

Board Member

Alex MacBeath, MBA (Dalhousie University) is a member of the Canadian Institute of Chartered Accountants and was awarded his FCA in 2003. He is also a member of the Institute of Corporate Directors and holds his ICD.D designation through the Rotman School of Management.
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Alex MacBeath, MBA (Dalhousie University) is a member of the Canadian Institute of Chartered Accountants and was awarded his FCA in 2003. He is also a member of the Institute of Corporate Directors and holds his ICD.D designation through the Rotman School of Management. Alex has completed Executive Education Programs at Harvard Business School, Oxford University and Kellogg School of Business.

With Grant Thornton LLP for 35 years, 26 of those were as partner both in the Atlantic Provinces and Ontario. He was CEO and Executive Partner of Grant Thornton LLP from 2001 – 2008. From 2008 until his retirement in 2012, he was ‘Global Leader, Markets’ and ‘Regional Leader, Asia Pacific’ at Grant Thornton International based in London, UK.

Alex has extensive experience in business strategy, risk management, national and international markets and managing change in large and complex organizations; he is currently a Board member of a number of organizations including Health PEI.
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Isabelle Oliva

Isabelle Oliva

Board Member

Isabelle Oliva, M. Sc. and CHRP, possesses more than twenty years of experience in organisational development, training, change management and business transformation.
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Isabelle Oliva, M. Sc. and CHRP, possesses more than twenty years of experience in organisational development, training, change management and business transformation.

She is the Vice-President of Human Resources for Reitmans (Canada) Limited since 2007, also leading Corporate Communications. In her current role at one of the largest fashion retailers in Canada she is responsible for designing and deploying strategies and solutions to attract, develop and engage talents as well as guide business transformation initiatives.

Before joining Reitmans Canada Isabelle was VP of Human Resources for BCE Emergis, in the Telecommunications industry. Prior to this she has held various leadership roles in different industries always focusing on improving business performance and productivity via people management and organisational development.

Isabelle holds a Master degree in Business-Human Productivity Management from Sherbrooke University as well as other degrees namely in Marketing and Communications.
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Leslie Quinton

Leslie Quinton

Board Member

Leslie Quinton is VP Global Corporate Communications for BRP (Bombardier Recreational Products), with expertise in culture and leadership, and has held senior roles in global strategic communications, stakeholder relations, corporate social responsibility, internal communications, and issues, crisis and brand management.
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Leslie Quinton is VP Global Corporate Communications for BRP (Bombardier Recreational Products), with expertise in culture and leadership, and has held senior roles in global strategic communications, stakeholder relations, corporate social responsibility, internal communications, and issues, crisis and brand management. She taught communications and PR at McGill University for eight years. She is former Vice-President Corporate Communications at Air Canada and was previously Senior Vice-President, Global Corporate Communications at SNC-Lavalin. She was also Senior Vice-President at Massy-Forget Public Relations where she advised several Fortune 500 clients, and she taught public relations and corporate communications at McGill University for eight years.

Leslie is involved in several non-profit organizations as a board member and as a volunteer, and is president of IABC (International Association of Business Communicators) Montreal. She is a frequent guest speaker and lecturer at business conferences and universities, as well as having been a guest newspaper, web and radio contributor, and she has won multiple awards for communications and philanthropic leadership. Leslie studied humanities at Concordia University.
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Ruth Ramsden-Wood

Ruth Ramsden-Wood

Board Member

Formerly the President of Calgary's United Way, Ruth remains actively engaged in the Calgary community. She is a graduate of the ICD Corporate Director's Education Program and a member of the Executive of the Calgary Chapter of ICD. She is a Director of the National Institute of Canadian Citizenship; the MedicAlert Foundation Canada; the Calgary Opera Board; and the RCMP Foundation Board.
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Formerly the President of Calgary's United Way, Ruth remains actively engaged in the Calgary community. She is a graduate of the ICD Corporate Director's Education Program and a member of the Executive of the Calgary Chapter of ICD. She is a Director of the National Institute of Canadian Citizenship; the MedicAlert Foundation Canada; the Calgary Opera Board; and the RCMP Foundation Board. She is the Vice-President of the Alberta Champion Society; a member of the Advisory Board for the Canadian Centre for Advanced Leadership at the Haskayne School of Business; and she serves on the Calgary Greenway Patrons Council. She is the Past President of the Calgary Chapter of the International Women's Forum.

Ruth has received numerous awards including an Honorary Doctorate of Laws from the University of Calgary, the Strategic Leadership Forum's President of the Year, and Consumers' Choice Business Woman of the Year. A recipient of the Queen Elizabeth Diamond Jubilee Medal for volunteer service and the Alberta Centennial Medal, Ruth is committed to service to the community. She holds a Master of Arts degree from Teacher's College at Columbia University.
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Sara Jane Snook

Sara Jane Snook

Board Member

Sara Jane Snook is a professional engineer with over 25 years experience in energy development, corporate finance and environmental regulation. She holds Bachelor’s and Master’s degrees in Engineering from Dalhousie University as well as a Management Development Certificate from the University of Calgary.
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Sara Jane Snook is a professional engineer with over 25 years experience in energy development, corporate finance and environmental regulation. She holds Bachelor’s and Master’s degrees in Engineering from Dalhousie University as well as a Management Development Certificate from the University of Calgary.

Ms. Snook is a former Deputy Minister at the Nova Scotia Department of Environment, a former Board Member of the National Energy Board and of the Canada Nova Scotia Offshore Petroleum Board, a corporate banker with a major Canadian bank, a significant contributor at a large multinational oil company, and a long time member of the public service with the Nova Scotia provincial government. She is an avid proponent for science, technology, engineering and math careers for young Canadians. She is a Board Member of the Standards Council of Canada and the Medic Alert Foundation of Canada. Ms. Snook is a member of Engineers Nova Scotia, the Alberta Association of Professional Engineers and Geoscientists and the Institute of Corporate Directors.
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Salimah Walji-Shivji

Salimah Walji-Shivji

Board Member

Salimah received her Bachelor of Social Work degree in 1999 and Masters in Clinical Social Work degree in 2000, both from the University of Calgary. In addition, she completed her Bachelor of Laws Degree from the University of Manitoba in 2003.
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Salimah received her Bachelor of Social Work degree in 1999 and Masters in Clinical Social Work degree in 2000, both from the University of Calgary.  In addition, she completed her Bachelor of Laws Degree from the University of Manitoba in 2003.

As a Social Worker, Salimah’s clinical experience includes Mental Health, Trauma, Burns, as well as community Social Work specializing in the area of harm reduction with persons affected by HIV/AIDS. Salimah’s health law practice spans over a decade and has focused in the areas of physician bylaws interpretation and advice, quality assurance, transition services, consent to treatment, public health, continuing care, policy and risk management matters. Salimah is cognizant of the interplay between frontline clinical work and the law, and strives to provide her clients with practical relevant legal advice. Prior to leaving Alberta Health Services in September of 2015, Salimah held several positions within the former Calgary Health Region (where she joined in 2003) and Alberta Health Services including Legal Counsel, Associate General Counsel and General Counsel. In December 2015, Salimah joined AgeCare, Communities of Care and Wellness as their Chief Client Engagement Officer and General Counsel.
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Senior Management

Françoise Faverjon-Fortin

Françoise Faverjon-Fortin

President and CEO

Prior to joining MedicAlert Foundation Canada as Chief Executive Officer in June 2018, Françoise held a number of senior leadership positions in governance, strategy, business development, international business, finance and insurance.
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Prior to joining MedicAlert Foundation Canada as Chief Executive Officer in June 2018, Françoise held a number of senior leadership positions in governance, strategy, business development, international business, finance and insurance. Most recently, she was Vice-President, Business development and Partnerships at Export Development Canada (EDC).

Françoise has been a volunteer with MedicAlert for almost 10 years. She is truly committed to our charitable mission to help save lives by providing identification and medical information services at the time of need.

Françoise is also a family caregiver to her mother and is a strong advocate for making resources available for Canadians living with medical or cognitive conditions and their natural caregivers.
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Catherine Horlock

Catherine Horlock

Director, Customer Experience and Strategic Alliances

Catherine brings over 19 years of client service and team-building management in the customer service sector to her role at MedicAlert.
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Catherine brings over 19 years of client service and team-building management in the customer service sector to her role at MedicAlert. She directs the MedicAlert Call Centre’s growth and quality assurance, manages the volunteer program, and leads all frontline staff to deliver unmatched member services.
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Michael Shreve

Michael Shreve

Director, Health Information Systems, Chief Privacy Officer

Michael brings over 25 years of experience in mission-critical operations management, extensive systems integrations, strategic planning, and vendor management.
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Michael brings over 25 years of experience in mission-critical operations management, extensive systems integrations, strategic planning, and vendor management. He's passionate about developing MedicAlert partnerships and digital health initiatives.
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