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OPP partners with MedicAlert to support vulnerable persons - 24/7 access to vital information that may help save lives

Orillia, June 13, 2019 – The Ontario Provincial Police (OPP) is partnering with MedicAlert Foundation Canada to better assist officers with their interactions with vulnerable persons. MedicAlert Connect Protect service gives police officers 24-hour access to a registered subscriber’s photo, identifying information, past wandering history, triggers, de-escalation techniques and other medical information through MedicAlert identification in an emergent situation.

This service may also quickly locate lost or missing vulnerable individuals, such as those living with autism, Alzheimer’s, dementia or other cognitive brain injuries, so they can be quickly and safely returned to their loved ones. Officers called to an emergency involving a MedicAlert subscriber will have access through dispatchers to vital information which could save a life.
OPP and MedicAlert will be introducing this partnership by holding six community focused information and registration sessions across Ontario on June 18th for the launch of MedicAlert Connect Protect service.

Location Event Launch Time Registration Time
Orillia Opera House
20 Mississaga St W, Orillia, ON L3V 3A6
10:00 a.m. – 11:00 a.m. 11:00 a.m. – 3:00 p.m.
Lanark County Administration Building
99 Christie Lake Road, Perth, ON K7H 3C6
09:45 a.m. – 10:30 a.m. 10:30 a.m. – 11:30 a.m.
Humber River Regional Hospital – South Entrance
1235 Wilson Avenue, Toronto, ON M3M 0B2
10:00 a.m. – 11:00 a.m. 11:00 am – 3:00 p.m.
Media and invited community partners only:
OPP Regional Headquarters
911A Gormanville Road, North Bay, ON p1B 8G3
1:00 p.m. – 2:00 p.m.  
Bostwick YMCA
501 Southdale Road West, London, ON N6K 3X4
10:00 a.m. – 11:00 a.m. 11:00 a.m. – 2:00 p.m.
Alzheimer’s Society
180 Park Avenue, Thunder Bay, ON P7B 6J4
10:00 a.m. – 11:00 a.m. 11:00 a.m. – 12:00 p.m.
“This partnership allows police to work with a not-for-profit organization to provide the best possible service to our community. Our citizens benefit when the police and community work together. This partnership mobilizes the community members to ensure we are able to care for vulnerable persons across Ontario.”
- OPP Commissioner Thomas Carrique
“MedicAlert’s identification services and electronic health information database is a vital link between first responders and the community when faster, informed action makes all the difference. We are pleased to partner with such a renowned organization as OPP and honoured to assist police services across the country in their emergency response work.”
- CEO of MedicAlert Foundation Canada, Françoise Faverjon-Fortin

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961.
MedicAlert® is backed by robust electronic health records maintained by medically trained professionals, a database directly accessible at anytime by authorized first responders, and a 24/7 Emergency Hotline with interpretation services in 140 languages, all linked to customized identification products engraved with medical conditions and special needs. Globally recognized and respected, MedicAlert speaks for you, when you can’tTM.

For more information on the MedicAlert Connect Protect service, visit medicalert.ca/connectprotect or call 1-866-696-0273.

OPP Contact:
Staff Sergeant Julie Paddon
Manager, Community Safety Services
(705) 329-6641
FACEBOOK: @ontarioprovincialpolice
MedicAlert Contact: 
Tracey Tang
Manager, Marketing, Donations & Media Relations
416-696-0142 x 1251
1-866-679-3217 x 1251