CONTACT   1.800.668.1507 LOGINcart 0

Media Centre

RNC Partners with Medicalert to Support Vulnerable Persons

(ST. JOHN’S, NL), September 24, 2019  – The Royal Newfoundland Constabulary (RNC) is partnering with MedicAlert Foundation Canada to better assist frontline officers with their interactions with vulnerable persons. MedicAlert Connect Protect provides quick 24/7 access to a registered subscriber’s emergency profile. This service gives police first responders, through their dispatcher, critical intelligence including recent photo, physical descriptions, wandering history, behavior management strategies such as anxiety triggers and de-escalation techniques, as well as caregiver information.

This partnership between policing agencies and MedicAlert has proven effective in other Canadian communities in assisting individuals living with autism, Alzheimer’s, dementia, Fetal Alcohol Spectrum disorders, mental health related issues, and cognitive brain injuries. 
RNC and MedicAlert will be introducing this partnership by holding community focused information and registration sessions at their provincial headquarters in St. John’s on September 25th and 26th for the launch of MedicAlert Connect Protect service.
Times and schedule
Wednesday, September 25, 12:00 - 5:00 p.m.
Thursday, September 26, 9:00 a.m. - 5:00 p.m.
Dispatchers in all three RNC regions (Northeast Avalon, Corner Brook and Labrador West) will have access to the national database of registered subscribers. Residents from these regions are encouraged to subscribe to MedicAlert by calling 1-866-696-0273.
“We know that by working with community partners and service providers, we can strengthen our efforts to build safe and healthy communities. We are focused on forming relationships, which help us protect and care for vulnerable persons in our communities. This partnership gives us the opportunity to work with a not-for-profit organization to provide the best possible service to our community.”
- RNC Chief Joseph A. Boland
“MedicAlert’s identification services and electronic health information database is a vital link between first responders and the community when faster, informed action makes all the difference. We are pleased to partner with such a renowned organization as RNC and honoured to assist police services across the country in their emergency response work.”
- CEO of MedicAlert Foundation Canada, Françoise Faverjon-Fortin

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961.
MedicAlert® is backed by robust electronic health records maintained by medically trained professionals, a database directly accessible at anytime by authorized first responders, and a 24/7 Emergency Hotline with interpretation services in 140 languages, all linked to customized identification products engraved with medical conditions and special needs. Globally recognized and respected, MedicAlert speaks for you, when you can’t.

For more information on the MedicAlert Connect Protect service,  visit medicalert.ca/connectprotect or call 1-866-696-0273.
Cst. James C. Cadigan, #775
Media Relations Officer
Royal Newfoundland Constabulary
(709) 729-8658

Stefanie Reinoso -Tan
Manager, Partnerships and External Training
MedicAlert Foundation Canada
(416) 696-0142 X 1109