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Sault Ste. Marie Police partners with Medicalert Connect Protect to help officers reunite lost, wandering, and vulnerable individuals with their families

Sault Ste. Marie, July 10, 2019 – The Sault Ste. Marie Police Service is partnering with MedicAlert Foundation Canada to better help officers quickly locate lost or missing vulnerable individuals, such as those living with autism, Alzheimer’s, dementia, or other cognitive brain injuries, so they can be quickly and safely returned to their loved ones.

MedicAlert Connect Protect gives police officers 24-hour access through their dispatcher to a registered subscriber’s photo, identifying information, past wandering history and other medical information through the MedicAlert identification and associated database.

This information will help officers search more efficiently; increasing the chances those who go missing are reunited with their loved ones sooner. Officers called to an emergency involving a MedicAlert subscriber will have access to vital information which could save a life.

Chief Hugh Stevenson of the Sault Ste. Marie Police Service says “Information is crucial for us to help keep the members of our community safe. It is imperative that partnerships such as this exist to assist the police to better understand where some of our most vulnerable people may be going when they leave home.”

 “MedicAlert is a vital link between first responders and the community when faster, informed action makes all the difference and we are honoured to assist police services across the country,,” said Françoise Faverjon-Fortin, CEO of MedicAlert Foundation Canada.

MedicAlert will be holding a registration session as part of the 5th Anniversary celebration for the Neighbourhood Resource Centre in Sault Ste. Marie. A representative will be in attendance and will be able to answer any questions following the launch of MedicAlert Connect Protect.

Date Location Time
July 10, 2019 Neighbourhood Resource Centre
138 Gore Street
12:00 – 3:00 PM
For more information on the MedicAlert Connect Protect service, visit medicalert.ca/connectprotect.


MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961.
MedicAlert® is backed by electronic health records maintained by medically trained professionals, and a 24/7 Emergency Hotline that answers calls from emergency responder personnel in 140 languages, all linked to customized identification products for Canadians with medical conditions and special needs. Globally recognized and respected, MedicAlert speaks for you, when you can’tTM.
Learn more about MedicAlert, how it works, and how you or a loved one can sign up to a service plan by visiting medicalert.ca or calling 1-866-696-0273.

Media Contacts: 
Lincoln Louttit
Corporate Communications, Planning and Research
Sault Ste. Marie Police Service
705-949-6300 ext. 259

Tracey Tang
Manager, Marketing, Donations & Media Relations
MedicAlert Foundation Canada
416-696-0142 x 1251
1-866-679-3217 x 1251