CONTACT   1.800.668.1507 LOGINcart 0

Media Centre

Vancouver Police Department and MedicAlert Foundation Canada Launch MedicAlert Connect Protect Service

Vancouver (January 31, 2017) – Vancouver Police and MedicAlert Foundation Canada, with the funding from Vancouver Police Foundation, have launched a new service to ensure people with autism, Alzheimer’s, dementia, or a cognitive brain injury, who go missing, are returned to their family members and caregivers sooner.

MedicAlert Connect Protect gives police officers 24-hour access to a registered subscriber’s photo, identity, past wandering history, and other vital emergency information through their MedicAlert medical IDs. This information will help officers search more efficiently, increasing the chances that those who go missing are reunited with their loved ones sooner. Officers called to an emergency involving a MedicAlert subscriber will also have access to vital information which may be necessary to save a life.

“We are proud to support the MedicAlert Connect Protect initiative,” says Chief Constable Adam Palmer. “The Vancouver Police Foundation was the catalyst behind the idea of bringing a vulnerable person registry service to police agencies in BC, and we are pleased that through this partnership we can lead the way in increasing the safety of people living with Alzheimer’s, dementia, a cognitive brain injury, or autism, and return them to their families as quickly as possible.”
“It’s critical that we’re able to find and recognize wandering or unidentified people as quickly and efficiently as possible, both to protect our subscribers and also to save police resources,” explains Robert Ridge, President and CEO of MedicAlert. “The first of its kind in British Columbia, MedicAlert Connect Protect will safeguard Vancouver MedicAlert subscribers through the valuable MedicAlert protection. In an emergency situation, Vancouver Police will have access to vital information that will save valuable time and unnecessary worry from family members and caregivers.”
Thanks to the Vancouver Police Foundation and MedicAlert Foundation Canada, the first 100 new MedicAlert subscribers at these two locations will get their first year service plan and a MedicAlert ID at no cost.
February 1, 2017
Pacific Autism Family Centre
3720 Cessna Drive
2 pm – 5 pm (PST)
      February 2, 2017
Oakridge Mall – near the interior entrance to The Bay
650 W.41st Avenue
9:30 am – 7 pm (PST)

For more information on MedicAlert Connect Protect service, visit medicalert.ca/connectprotect.

About MedicAlert Foundation Canada

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. For over 55 years, MedicAlert's mission is to save lives and it has protected more than one million Canadians since 1961.

Learn more about MedicAlert, how it works, and how you or a loved one can sign up to a service plan, visit medicalert.ca or by calling 1.855.581.3796.

About the Vancouver Police Foundation

Since 1976, the Vancouver Police Foundation has been fostering partnerships with the public to enhance VPD’s capacity to prevent crime, save lives and build safer communities. The Foundation’s funding affects positive community change through the following areas of support:
  • Youth at Risk
  • Community Outreach and Engagement
  • Special Equipment and Technology
  • Mental Health and Addictions

Through the generous support of the VPF’s members and donors, the Foundation has been able to grant over $7 million to date, toward innovative policing equipment and community outreach programs that would not otherwise been possible within the regular operating budget of the VPD. The Foundation also strives to increase awareness about the everyday heroic actions of the men and women of the Vancouver Police Department.

To learn more, please visit our website, VancouverPoliceFoundation.org.

Media Contacts:

MedicAlert Foundation Canada:
Tracey Tang
Manager, Marketing, Donations and Media Relations
MedicAlert Foundation Canada
416-696-0142 ext 1251

Vancouver Police Department: