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MedicAlert Connect Protect service will help West Vancouver Police provide new protections for people with cognitive challenges

West Vancouver, British Columbia, December 6, 2017 – West Vancouver Police have joined a growing partnership working to better protect people living with cognitive challenges.

MedicAlert Connect Protect

West Vancouver Police have joined forces with MedicAlert Foundation Canada to bring MedicAlert Connect Protect to the West Vancouver community. West Vancouver Police are the 10th Canadian Police agency to partner with MedicAlert and the 3rd in British Columbia. MedicAlert Connect Protect gives police officers 24/7 access to a registered subscriber’s photo, identity, past wandering history, and other vital emergency information through their MedicAlert medical IDs. The service helps reconnect people living with Alzheimer’s, dementia, autism or cognitive brain injuries with family and caregivers in emergency circumstances. 

This information will help officers search more efficiently, increasing the chances that those who go missing are more quickly reunited with loved ones. Officers called to an emergency involving a MedicAlert subscriber will also have access to vital information which may be necessary to save a life.

Important New Partnership

“West Vancouver Police are proud to join MedicAlert Connect Protect,” says West Vancouver Police Chief Constable Len Goerke. “Being able to help people when needed is vitally important to us. MedicAlert Connect Protect provides a valuable new tool to return people living with cognitive challenges to safety as quickly as possible. Helping first responders more quickly recognize and understand behaviour can help increase safety of interactions with people living with autism, dementia, brain injuries and other cognitive challenges.”

“It’s critical that we’re able to find and recognize wandering or unidentified people as quickly and efficiently as possible, both to protect our subscribers and also to save police resources,” explains Robert Ridge, President and CEO of MedicAlert. “In an emergency situation, West Vancouver Police will have access to vital information that will save valuable time and unnecessary worry from family members and caregivers.”

Free Registration Events

Thanks to support from the Pacific Autism Family Network and MedicAlert Foundation Canada, 100 new MedicAlert subscribers will receive their first year service plan and a MedicAlert ID at no cost. West Vancouver Police and MedicAlert are hosting two public registration events:

Wednesday, December 6, 2pm – 5pm (PST)
West Vancouver Seniors Centre
695 21st Street
West Vancouver, BC
V7V 4A7

Thursday, December 7, 11am – 4:30pm (PST)
Park Royal Shopping Centre – South Mall between Eddie Bauer’s and Lugaro’s Jewelers
2002 Park Royal South
West Vancouver, BC
V7T 2W4

For information on the MedicAlert Connect Protect and West Vancouver Police partnership, call the West Vancouver Police Community Services Unit at 604-925-7300. For more information on the MedicAlert Connect Protect service and a special offer for West Vancouver residents, visit medicalert.ca/ConnectProtect.

About MedicAlert Foundation Canada
MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961.
Learn more about MedicAlert, how it works, and how you or a loved one can sign up to a service plan by visiting medicalert.ca or calling 1.855.581.3798.
Media Contacts:

MedicAlert Foundation Canada:
Jonathan Lithwick
Manager, Marketing, Partnerships
MedicAlert Foundation Canada
416-696-0142 ext 1139

West Vancouver Police:
Constable Jeff Palmer
Communications Officer
West Vancouver Police
(O) 604-925-7429
(C) 604-785-3494