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Cochrane, Alberta paramedic wins national award from MedicAlert Foundation Canada

Cochrane, Alberta (June, 2015) – MedicAlert Foundation Canada is proud to announce that a Cochrane-based paramedic, Ian Dingle, will receive its esteemed Legends of the Call award. Presented in partnership with the Paramedic Chiefs of Canada (PCC), this annual distinction recognizes a paramedic who follows the MedicAlert Look, Read, Call procedure, ensuring a swift, positive outcome for a person who cannot speak for themselves in a moment of need.

On a clear day in January, Paramedic Dingle found Heather B, an elderly women living with dementia, wandering and confused.   He demonstrated excellent judgement and quick thinking when he promptly checked for a MedicAlert ID bracelet and called their 24/7 emergency hotline in order to gain access to Heather’s medical details, emergency contacts and home address.
“My work life demands that I use good judgement in quickly making decisions using the best information available,” said Ian Dingle. “I am honoured to be receiving this award. MedicAlert is extremely useful for emergency responders as it provides rapid access to the best information. It was the key to our success that day.”
As a result of his swift action, Heather was quickly and safely reunited with her family.
“Realizing that the person you love most is lost and may not be able to communicate who they are or where they live is an absolute nightmare,” said Earl, Heather’s husband. Before my wife went missing, she had only been wearing her MedicAlert ID bracelet for 2 months. When she was returned to us safely in the ambulance, she looked so relieved. I realized how vulnerable she is and I am thankful we decided to make her safety a priority with the MedicAlert ID bracelet.”

Ian Dingle will receive the award at the Paramedic Chiefs of Canada’s annual gala banquet in Niagara Falls, Ontario on June 4, 2015.

“MedicAlert provides instant access to critical medical and personal information which is why we encourage all paramedics to follow Look, Read, Call protocol in every emergency,” adds PCC President Paul Charbonneau.

“We are proud to award Paramedic Dingle the Legends of the Call award and thank him for his service to the Cochrane community,” said Robert Ridge, President and CEO of MedicAlert Foundation Canada. “His commitment to the Look, Read, Call procedure is proof that collaboration between MedicAlert and emergency responders can provide Canadians with faster, better care during emergencies.”

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada. It is the leading provider of emergency medical information services. More than one million Canadians have been protected  by their services. For over 50 years, its mission is to protect Canadians and save lives. 

MedicAlert® is backed by robust electronic health records maintained by medically trained professionals, a state-of-the-art secure database, and a 24/7 Emergency Hotline that answers calls from EMS and first responder personnel in 140 languages within an average of 5 seconds, all linked to customized identification products for Canadians with medical conditions and special needs.  Universally recognized and respected, MedicAlert speaks for you, when you can’t™.

Learn more about MedicAlert, how it works, and how you or a loved one can become a member at or by calling 1.800.668.1507.

For more information or to schedule an interview contact:
Jeffery Livingston
Manager, Marketing, Communications and Donations
Tel: 416.696.0142 Ex 1146