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Media Centre

Toronto Police Partner with MedicAlert to use Connect Protect Initiative

Toronto, Ontario, September 25, 2018 – The Toronto Police Service has partnered with MedicAlert on the Connect Protect Initiative, providing valuable time-saving information in the event a vulnerable person goes missing.

Developed by MedicAlert in 2015, MedicAlert Connect Protect gives police officers 24-hour access to a registered subscriber’s photo, identity, past wandering history, and other vital emergency information through their MedicAlert medical IDs.

This information will help officers search more efficiently, increasing the chances that those who go missing are reunited with their loved ones sooner. Officers called to an emergency involving a MedicAlert subscriber will also have access to vital information which may be necessary to save a life.
 
“When a loved one goes missing, valuable time is spent collecting up-to-date information and photos.  By registering with MedicAlert’s Connect Protect Initiative, police officers will be able to spend that time searching for the missing person,” said Chief of Police Mark Saunders. “People living with autism, Alzheimer’s, dementia and other cognitive conditions can be vulnerable to wandering or getting lost and it’s critical we do whatever we can to help families in need”.
 
With the Connect Protect initiative, the registered person is also provided with a MedicAlert bracelet and identification number.  When a person is found by police, this information allows them to identify and locate family members when every second counts.
 
“As a registered Canadian charity for more than 50 years, MedicAlert has played an important role in helping to protect Canadians and give families peace of mind in wandering or emergency situations,” explained Françoise Faverjon-Fortin, CEO of MedicAlert. “Our database is a vital link between the community and first responders when faster, informed action makes all the difference and we’re honoured to assist police services across the country.”
 
Anyone interested in learning more can visit tps.on.ca/ConnectProtect, including information on how to register and valuable links to MedicAlert and its partners.
 

About MedicAlert Foundation Canada
MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada and it is the leading provider of emergency medical information services. MedicAlert’s mission is to ensure that all Canadians have access to high-quality health information at time of need, and has protected more than one million Canadians since 1961.

MedicAlert® is backed by robust electronic health records maintained by medically trained professionals, a state-of-the-art secure database, and a 24/7 Emergency Hotline that answers calls from emergency responder personnel in 140 languages within an average of 5 seconds, all linked to customized identification products for Canadians with medical conditions and special needs. Globally recognized and respected, MedicAlert speaks for you, when you can’t™.
 
Learn more about MedicAlert, how it works, and how you or a loved one can sign up to a service plan by visiting medicalert.ca or calling 1-866-696-0273.
 
For more information:
 
 
Tracey Tang
Manager, Marketing, Donations & Media Relations
MedicAlert Foundation Canada
416-696-0142 x 1251
1-866-679-3217 x 1251
ttang@medicalert.ca
 
Corporate Communications
Toronto Police Service
416-808-7100