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Toronto Paramedic Named MedicAlert Foundation Canada Legend of the Call

MedicAlert Foundation Canada recognizes a fast-acting paramedic who went above and beyond the call of duty in an emergency situation


Left to Right: PCC President, Darren Sandbeck, 2014 Legend of the Call Winner, Anna Everett and
MedicAlert Foundation Canada President & CEO, Robert Ridge
A Toronto paramedic is being honoured by MedicAlert Foundation Canada and Paramedic Chiefs of Canada (PCC).  Anna Everett of Toronto EMS received the 2014 “Legends of the Call Award” ― an award which recognizes emergency responders who go above and beyond the call of duty and follow the MedicAlert Look, Read, Call procedure:
Look: to see if a patient is wearing a MedicAlert ID.
Read:  the engraving on the back of the MedicAlert ID to learn vital information about the patient’s allergies and medical conditions.
Call: the unique MedicAlert 24/7 emergency hotline to reach a live MedicAlert agent for the patient-provided full medical history.

On a cold winter day, Everett arrived at the scene to find an elderly woman in a confused state suffering from severe hypothermia. She didn’t speak English, had no ID or money and had clearly been exposed to the elements for quite some time. Everett quickly noticed the patient’s MedicAlert® Safely Home® ID around her wrist ― indicating she had dementia.

Everett called the MedicAlert 24/7 Emergency Hotline and gained access to the member’s complete medical profile and emergency contact information, enabling her to reunite the member with her daughter. According to the member’s daughter, the 85-year-old woman had wandered from home in the middle of the night, during a snow storm.

“As the aging population continues to rise, the need for MedicAlert® Safely Home® will also grow ― especially if a member with Alzheimer’s or dementia lives at home with a caregiver,” says Anna Everett. “In emergency situations, it’s crucial that we have access to a patient’s medical history and contact information as quickly as possible. If it wasn’t for her MedicAlert ID, it may have taken us a number of days to identify her,” she adds.

“MedicAlert provides instant access to critical medical and personal information which is why we encourage all paramedics to follow Look, Read, Call protocol in every emergency,” adds PCC President Darren Sandbeck. 

“Congratulations to Anna Everett and thank you to the all EMS for their ongoing dedication and support to MedicAlert and its members,” says MedicAlert Foundation Canada’s President and CEO, Robert Ridge.  “Their consistent commitment to the Look, Read, Call procedure is a testament to the fact that collaboration between MedicAlert and emergency responders can provide Canadians with faster, better care during emergencies.”
About MedicAlert Foundation Canada

MedicAlert Foundation Canada (MAFCA) is the largest membership-based registered charity in Canada. It is the leading provider of emergency medical information services. More than one million Canadians have been protected  by their services. For over 50 years, its mission is to protect Canadians and save lives. 

MedicAlert® is backed by robust electronic health records maintained by medically trained professionals, a state-of-the-art secure database, and a 24/7 Emergency Hotline that answers calls from EMS and first responder personnel in 140 languages within 5 seconds, all linked to customized identification products for Canadians with medical conditions and special needs.  Universally recognized and respected, MedicAlert speaks for you, when you can’t™.

Learn more about MedicAlert, how it works, and how you or a loved one can become a member at or by calling 1.800.668.1507.
About the Paramedic Chiefs of Canada

The Paramedic Chiefs of Canada (PCC) was incorporated in 2002 as a national forum for information gathering, policy development, and coordinated action by the leaders of Canada’s EMS systems.  Its membership consists of a variety of EMS systems across the country.  The PCC Board of Directors includes Chiefs/Directors representing EMS from the east to the west coast.

The Paramedic Chiefs of Canada are committed to advancing and aligning EMS Leadership across the country.  For additional information, please visit                    
For more information or to schedule an interview contact:
Kertney Russell or David Weinstein at Strategic Objectives
1-866-366-7733 x 241