ALERT! The MedicAlert Website and 24/7 Hotline will be offline beginning at 6:00PM Thursday, February 9, 2023 until Sunday, February 12, 2023 as we transition to our new system. Our Contact Centre will also be closed on Friday, February 10 for the system transition and will re-open at 9:00 am EST Monday, February 13 to assist with all of your needs. We apologize for any inconvenience.
If you have a medical emergency, please call 9-1-1.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
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MedicAlert offer

For Military and Civilian Personnel working for the Department of National Defence and their dependents

We are proud to provide you with a special offer on the most trusted identification service among Canada’s paramedics, police and other emergency responders. We save lives.

Don’t trust your life to any other medical identification.

MedicAlert remains the most recommended medical identification service by healthcare professionals nation-wide. Over one million people -- living with life-threatening conditions such as diabetes, asthma, allergies and heart disease -- have relied on MedicAlert protection.

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  • EXCLUSIVE The 24/7 Emergency Hotline relays your key medical information and other critical information to emergency responders in over 140 languages
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Click on the option that best describes you and access your offer today.