ALERT! The MedicAlert Website and 24/7 Hotline will be offline beginning at 6:00PM Thursday, February 9, 2023 until Sunday, February 12, 2023 as we transition to our new system. Our Contact Centre will also be closed on Friday, February 10 for the system transition and will re-open at 9:00 am EST Monday, February 13 to assist with all of your needs. We apologize for any inconvenience.
If you have a medical emergency, please call 9-1-1.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
We are currently experiencing higher than normal call volume. Please expect longer wait times.
When you call in, please feel free to take advantage of the call back feature to keep your place in queue.
We thank you for your patience.
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Look - Read - Call

At MedicAlert Foundation Canada, part of our charitable mandate is to ensure emergency professionals are aware of the patient information available on each person wearing a MedicAlert ID.  This improves patient outcomes and helps save lives. Here’s how it works:

As a healthcare professional, patients rely on you for information and advice. When you recommend MedicAlert Foundation Canada to your patients, feel confident knowing they will be protected by a non-profit, registered charity with more than 54 years of experience and credibility in providing immediate, accurate medical information services at the time of a medical emergency.